The British Academy for Training and Development presents this training course, "Government Institution Management," aiming to equip participants with the knowledge and skills necessary to understand the nature of management in the public sector and effectively address the organizational and institutional challenges facing such entities.

In light of the rapid global developments, it has become essential for government institutions to adopt a flexible management approach based on strategic planning, continuous evaluation, and swift responsiveness to change. The role of public institutions has evolved beyond performing routine procedures; they are now also responsible for policy development, leading change, utilizing resources efficiently, and delivering high-quality services that meet citizens’ expectations.

This course focuses on providing participants with an in-depth understanding of the administrative system within government institutions and how to enhance it through modern concepts in governance, leadership, performance management, quality, and digitization. It also highlights the importance of institutional relationships and role integration among different government entities, all within a vision aimed at enhancing the effectiveness of the public administrative apparatus and ensuring the delivery of efficient, transparent, and sustainable services.

Who Should Attend?

• Officials in ministries, authorities, and government institutions.

• Directors of departments and organizational units in the public sector.

• Planning, monitoring, and control officers in official bodies.

• Individuals interested in public administration and seeking to develop their skills in this field.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Understand the overall framework of government institution management from strategic and operational perspectives.

• Learn about mechanisms of good governance and how to implement them in the public sector.

• Develop leadership and organizational skills within public institutions.

• Analyze the administrative challenges facing government entities and propose practical solutions.

• Enhance performance efficiency and adopt modern management tools in line with institutional developments.

• Modern Concept of Government Institutions and Their Roles

  • Differences between public and private institutions

  • Evolution of the state's role in service provision

  • Concepts related to governance and public administration

• Characteristics of Effective Government Management

  • Transparency and accountability

  • Centralization vs. decentralization

  • Institutional sustainability

• Legal and Regulatory Framework of Government Institutions

  • Laws governing government operations

  • Internal regulations and administrative policies

  • Role of regulatory and inspection bodies

• Types of Government Organizational Structures

  • Hierarchical structure

  • Network-based structure

  • Functional structure

• Distribution of Powers and Responsibilities

  • Relationship between central and branch offices

  • Principle of administrative delegation

  • Monitoring implementation at different levels

• Job Description and Career Paths

  • Preparing job description cards

  • Recruitment and promotion mechanisms

  • Balancing merit and competency

• Traits of Influential Government Leadership

  • Integrity and impartiality

  • Strategic vision

  • Decision-making ability

• Administrative Methods in Public Institutions

  • Management by objectives

  • Crisis management

  • Results-based management

• Relationship Between Political Leadership and Executive Management

  • Boundaries of shared powers

  • Coordination between both sides

  • Preserving institutional independence

• Long-term Planning Concepts in the Public Sector

  • Differences between strategic and operational planning

  • Phases of plan development

  • Strategic analysis tools

• Setting Goals and Formulating Vision

  • Characteristics of SMART objectives

  • Linking vision to institutional performance

  • Evaluating available resources and capabilities

• Implementation Follow-up and Performance Evaluation

  • Government performance indicators

  • Internal control systems

  • Continuous monitoring mechanisms

• Competency and Human Resource Management

  • Recruiting and attracting qualified individuals

  • Motivation and performance evaluation systems

  • Career progression in the public sector

• Continuous Training and Development

  • Identifying training needs

  • Preparing qualification plans

  • Measuring training impact on performance

• Internal Policies Related to Employees

  • Civil service laws

  • Rights and duties

  • Resolving administrative disputes

• Quality Management Principles in the Public Sector

  • Service quality standards

  • Citizen satisfaction as a performance indicator

  • Commitment to continuous improvement

• Institutional Excellence Standards

  • European excellence models

  • Global performance benchmarks

  • Self-assessment reports

• The Role of Quality in Enhancing Government Efficiency

  • Reducing administrative waste

  • Building trust in institutions

  • Increasing transparency

• Core Governance Concepts

  • Principles of justice and accountability

  • Managing conflicts of interest

  • Adherence to laws and standards

• Building a Culture of Transparency in Government Performance

  • Disseminating information to citizens

  • Activating official communication channels

  • Combating corruption and promoting integrity

• Institutional Monitoring and Auditing

  • Role of oversight bodies

  • Internal and external audits

  • Performance audit reports

• Digital Transformation as a Development Tool

  • Goals of government digitization

  • Benefits of technology in accelerating performance

  • Challenges of digital transformation

• Government Information Systems

  • Government data management

  • Digital governance

  • Information security and privacy

• E-Government Services

  • Designing smart portals

  • Mechanisms for digital service delivery

  • Indicators of successful digitalization

• Importance of Coordination Between Government Institutions

  • Preventing duplication of efforts

  • Achieving administrative integration

  • Enhancing policy effectiveness

• Mechanisms of Collaboration and Partnerships

  • Joint committees

  • Electronic coordination platforms

  • Memoranda of understanding between agencies

• Managing Relations with Non-Governmental Institutions

  • Relationships with the private sector

  • Partnerships with civil society organizations

  • Leveraging international expertise

• Economic and Social Changes

  • Pressure on public resources

  • Expanding service delivery

  • Rising citizen expectations

• Combating Administrative Corruption

  • Prevention and deterrence mechanisms

  • Leadership’s role in promoting integrity

  • Using technology for early detection

• Promoting Innovation in Government Work

  • Supporting creative initiatives

  • Empowering employees to innovate

  • Adopting flexible policies