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Artificial Intelligence Skills for Office Admins training course


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Summary

The British Academy for Training and Development offers the Artificial Intelligence Skills for Office Admins training course. The Artificial Intelligence Skills for Office Admins course also offers all the hands-on practices concerned with the implementation of AI-powered tools in office administration. The course starts with some fundamental concepts of artificial intelligence and how the same is shaping the modern workplace. It starts with application-oriented learning as attendees will be able to use virtual assistants, automation tools, and machine-learning applications to produce results around scheduling, communication, and document management. 

Topics of this course include natural language processing (NLP) integrated email management and analysis. This course will provide an information curve to office administrators concerning large amounts of information mass. The trainees are also taken through cloud-based collaborative platforms and AI-enabled decision-making support systems towards productivity gain and strategic planning in the office.

The emphasis of this course is more on practical aspects with reference to real-time examples such as digital workflow automation, AI-integrated communication systems, and smart data organisation. By the end of training, attendees will learn how to leverage their AI skills in handling their repetitive tasks more effectively, thus creating time for more top-level administrative functions. This course is designed for office professionals desiring modernisation of their administrative skills to keep pace with rapid change over and above the digital world.

Objectives and target group

Objective:
By the end of the course, attendees will be able to:

  • To offer attendees a good base regarding how AI really starts changing the administrative role.

  • Practical skills in applying AI tools to day-to-day office tasks.

  • Train office staff on using digital automation in the daily workflows.

  • Enhancing decision-making through AI-generated insights and analytics.

  • To create awareness of use and data privacy of ethical AI within office environments.

Who Should Attend?
This course is ideal for:

  • Office administrators and executive assistants looking to modernise their skills.

  • Administrative managers aiming to lead digital transformation in their departments.

  • Clerical and coordinating staff with functions such as communication, scheduling, and documentation management.

  • Professionals across human resources, finance, or operations focused on automation and productivity.

  • Anyone interested in learning how AI can optimise administrative and support tasks

How Will Attendees Benefit?
In this course attendees will gain many benefits:

  • Hands-on experience with AI tools developed for an administrator:

    • To automate repetitive tasks like appointment scheduling, data entry, or categorisation of email.

    • Improve efficiencies in communication via writing assistants and chatbots.

    • Mastering cloud-based collaborative platforms to simplify teamwork.

  • Increased productivity and better accuracy of document handling, information management.

  • Better Decision Making with AI-Powered Analytics and Reporting Tools

  • Professional value added by digital skills ready for the future

  • Ethical use of AI-enabled data privacy in performing day-to-day operations

  • Less stress from work and more time saved with intelligent automation.

  • Staying competitive in the modern workplace with relevant AI skills.

Course Content

Introduction to Artificial Intelligence in the Office Environment

  • Understanding AI and its role in modern office operations

  • Overview of AI trends in administrative support

  • Identifying areas where AI can add value to routine tasks

AI Tools for Administrative Tasks

  • Using AI for calendar and scheduling management

  • Task automation through AI-driven apps (e.g. Microsoft Power Automate, Zapier)

  • Chatbots and virtual assistants for basic task handling

Natural Language Processing (NLP) for Admins

  • Email filtering and smart replies using NLP

  • Voice-to-text tools and AI transcription software

  • Language tools for proofreading and communication

AI for Document Management and Data Entry

  • Smart scanning, sorting, and document organisation

  • Using AI to summarise, tag, and retrieve documents

  • Automating repetitive data entry and filing tasks

Digital Collaboration and Communication Tools

  • AI-integrated tools in platforms like Microsoft Teams and Google Workspace

  • Enhancing internal communication with smart tools

  • Cloud-based collaboration and real-time AI support

AI in Decision-Making Support

  • Using AI dashboards and analytics for reporting

  • Making informed decisions using data-driven insights

  • Integrating AI tools for strategic office planning

Privacy, Ethics, and Responsible Use of AI

  • Understanding ethical concerns with AI use

  • Data protection and privacy regulations

  • Best practices for secure and responsible AI usage

Course Date

2026-02-23

2026-05-25

2026-08-24

2026-11-23

Course Cost

Note / Price varies according to the selected city

Members NO. : 1
£3900 / Member
Members NO. : 2 - 3
£3120 / Member
Members NO. : + 3
£2418 / Member
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