The British Academy for Training and Development presents this training course in (Tourism Correspondence and Reporting in English Language) for all professionals wishing to initiate their careers in fields with correspondence efficiency and written communication abilities between clients and Tourism Enterprises. Tourism written communications are widely adopted in recent tourism commercial activities, and since English language is the main used language of written corresponded in all field, it has been adopted in most tourism offices, and thereof, to be a successful employee in this sector, you have to master and understand all the rules of business correspondence, whether written or formal. Tourism is no longer the same as it has been before, as tourism branches are currently saturated, and it therefore has become more involved in most areas of daily life. Tourism will continue to be the most developed and growing economic activity in nowadays market, all over the world.

The significant role of tourism is being one of the major economic hubs in several countries on both the national and international levels. Tourism activities are like any other professional types of activity, it could be endangered due to various types of risks and tourist crises that may affect tourism activities on individual levels, or by nature of tourism in the country, especially since tourism is highly sensitive and highly influenced by external risk factors. Therefore such risks and crises shall be fully handled directly and strictly by the Hotel & Tourism Management, through diligent quest to satisfy needs, wants, and desires of clients tourists, while achieving the required financial surplus at the meantime. This Training Program provides a roadmap for dealing with such crises, which is very helpful for trainees.

The British Academy for Training and Development presents this course for the following audience:

• Hotel Managers and
• Restaurant Directors and owners.
• All personnel in Hotel Tourism and Administrative Development Department.
• Staff responsible for tourism facilities such as hotels, swimming pools, and parks.
• Directors of hotels, resorts, and all kind of tourism facilities.
• Owners of Travel and Tourism Agencies.
• Businessmen, Shareholders, and Investors in the Tourism Sector.
• Managers of Tourism Establishments seeking expansion of their projects and launching new branches.
• Development Managers in Tourism Establishments.

How will participants benefit from the course?

After completing the program, participants will be able to learn:

• Methods of drafting business correspondence under universally adopted styles.
• Formal writing methods and styles of Business Correspondence.
• Proper responding to incoming mails, and effective writing styles.
• Developing the concept and framework of Hotel Functions.
• Trainees would be provided new ideas to support their hotel projects.
• Effective methods to deal with and receive tourists, regardless of their cultures and nationalities.
• Introducing trainees to the most recent marketing channels and the Tourism Project Management Methods.

• Formal writing rules of business correspondence in English language.
• Choosing simple, clear, compelling, and understandable words and phrases and stay away from vague and complex writing.
• How to acquire sufficient expertise on the topic discussed by the employee on behalf of the company.
• Usage of written communications for effective promotion and marketing of the hotel or tourism enterprise, and the provided services thereof.
• Adoption of business correspondence as an effective method of communication between clients and other enterprises.