Categories

Skills and Qualities of Etiquette and Protocol


Summary

Etiquette is a code of behavior that delineates expectations for social behavior according to contemporary conventional norms within a society, social class, or group. The application of Etiquette and Protocol rules is a sure sign of respect and appreciation for humans, who were preferred by God over all other creatures. This course is provided from various perspectives of different cultures, customs, and policies.

The starting point of dealing with Very Important Persons (VIP) is that the Protocol and PR Officers puts the concerned personality in his or her natural position, without sanctification, oversimplification, or disregard. Public Relations contribute to the effectiveness of organizations by improving organizational relationships, as well as facilitating public talks and discussions.

This course offered by the British Academy for Training and Development helps trainees develop an important assessment of the role of PR in the community and the development of analytical and professional skills. Public relations have authority over corporate social responsibility through Crisis Management Function and responsibility for corporate reputation, which necessarily means helping to change organizations to achieve new sustainability agendas.

Objectives and target group

The British Academy for Training and Development presents this course for the following audience:

  • Directors of various companies and enterprises.
  • Businessmen, shareholders, and business owners.
  • Administrative staff in PR Sector.
  • Employees assigned to deal and interact with important and concerned personalities and ensure that these interactions go as professionally as possible.
  • Employees working in the PR Sector.
  • Officials in Diplomatic Sector.
  • Protocol officers in charge of management and organization of conferences.
  • Trainees with experience in communications or PR.
  • Those wishing to develop their capabilities in this field.
  • om the course?

After completing the program, participants will be able to learn:

  • Identify various media skills such as Photography, Video Production, News Editing, and Press Releases.
  • Unified and comprehensive concepts of Etiquette and International Protocol.
  • The Art of Protocol and Etiquette of body languages in official forums.
  • Understanding the universal principles of protocol, etiquette, professional code of conduct.
  • Directing and managing personal dynamics at important meetings.
  • Creating a good impression and avoid misconducts or embarrassing practices in important situations.
  • Concepts that determine priorities between individuals.
  • International Principles of Etiquette and Communication.

Course Content

  • The concept of etiquette, its types, and importance.
  • Principles of business etiquette and protocol.
  • Secrets of the first impression.
  • Etiquette for dealing with others, introducing them, greeting, and shaking hands.
  • Skills and art of dealing with VIPs and guests in various events.
  • How to behave in public places?
  • Etiquette skills in public life.
  • The ideal host and the ideal guest.
  • Body language.
  • Table etiquette and dining etiquette.
  • The art of choosing clothes and colors.
  • Impressions that influence elegance.
  • How to behave in different social situations?
  • Etiquette, protocol, and society.
  • The establishment of protocol in societies.
  • The importance of etiquette in dealing with VIPs.
  • Communication levels and definitions.
  • The four principles of communication.
  • Elements of the communication process.
  • Communication delivery aspects.
  • Barriers to effective communication.
  • Overcoming communication barriers.
  • Communicating across cultures.
  • Managing perceptions and biases.
  • Communication key qualities.
  • Listening etiquette.
  • Administrative protocol.
  • Awkward situations and solutions.
  • Panoramic view of variations.
  • Planning and hosting VIP occasions.
  • Preparation for official visits.
  • Protocol at events and summits.
  • Key qualities of the ideal host.
  • Seating strategies.
  • Group discussions and negotiations.
  •  

Course Date

2024-04-29

2024-07-29

2024-10-28

2025-01-27

Course Cost

Note / Price varies according to the selected city

Members NO. : 1
£3800 / Member

Members NO. : 2 - 3
£3040 / Member

Members NO. : + 3
£2356 / Member

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