The British Academy for Training and Development offers a training course in managing stakeholders in the project, as the stakeholder is an individual or group that has an interest in what you offer or do. In the event that you are affecting stakeholders, you must take time to develop and build support. Whether it is a project or a major change initiative, you will fail without the support of your employees. Research has shown that project and program management professionals spent much more time than regular responders dealing with people or with people’s issues. This training program is designed to focus on the practical and theoretical aspects of impact. You will learn how to build an ongoing relationship with people to ensure success in everything you do. You will learn the main components of participation and practical skills for communication, impact and humanitarian negotiation.

• Senior Executives.
• Project and program managers.
• Team and members of project management offices.
• Project stakeholders.
• Project supervisors
• Interested in this field

• Ability to describe important approaches to stakeholder management
• Knowledge and ability to discuss key methods of effective impact
• The ability to apply psychological communication theory to project and program management
• Skill in analyzing negotiation techniques appropriate for a particular situation
• Ability to design a strategy to engage stakeholders
• Establish communication channels with stakeholders and manage conflicts
• Analysis of stakeholders' interests and impact

• An overview of key concepts in stakeholder management
• Theoretical definitions of stakeholders
• The practical definition of stakeholders
• Skills required to manage stakeholders
• Artistic skills
• management skills
• Human skills
• Classification and arrangement of project stakeholders
• Manage communication with project stakeholders
• Managing differences with stakeholders
• Lead project stakeholders
• Choosing the best way to lead stakeholders
• Negotiate with project stakeholders
• Create a communications plan
• Develop a management plan for stakeholder participation; assess participation using the evaluation matrix
• Building trust with remote stakeholders