The objectives of this Business Analysis course are to:

• Recognising the role of Requirements Analysis in Systems Development
• Applying a variety of Requirements Elicitation techniques such as workshops, interviews, observation, scenarios, document analysis, prototyping, and questionnaires
• Recording requirements in a Requirements Catalogue
• Analysing, prioritising and validating requirements
• Understanding the principles and methods needed for successful Requirements management
• Differentiate between relevant and irrelevant information to the plan.
• Define the division’s business and financial KPIs
• Describe the relationship between Operational Planning and strategic planning
• Communicates the operations plan clearly
• Integrate SEC vision and mission in the daily activities
• Apply operation plan clearly
• Apply a financially based   Decision-Making Technique
• Create operational plan
• Justifies operational plan feasibility to senior management
• Assess alternatives to resolve the challenges
• Analyze information relevant to a plan

By the end of the training period, participants will be able to: 

• Differentiate between relevant and irrelevant information to the plan.
• Define the division’s business and financial KPIs
• Describe the relationship between Operational Planning and strategic planning
• Communicates the operations plan clearly
• Integrate SEC vision and mission in the daily activities
• Apply operation plan clearly
• Apply a financially based   Decision-Making Technique
• Create operational plan
• Justifies operational plan feasibility to senior management
• Assess alternatives to resolve the challenges
• Analyze information relevant to a plan

Course Methodology:

Face to Face.

Online Course: the online course will be done by video conference software.

Business analysis rationale
The scope of business analysis
Definition of business analysis
The development of business analysis
The business change lifecycle
Roles in business analysis

Strategic analysis in context
External analysis – PESTLE, Five Forces Analysis
Internal analysis – Resource Audit, MOST
Building a SWOT analysis
Critical success factors and key performance indicators
Measuring performance – the Balanced Business Scorecard

A project approach to business analysis
Initiating a business analysis study
Defining terms of reference

Understanding business situations
Review of investigation techniques
Documenting the business situation:
- Rich pictures
- Mind maps
- Fishbone diagrams

Business perspectives
Identifying stakeholders
Analysing stakeholders – Power/Interest Grid, RACI
Stakeholder management strategies
Defining business perspectives – CATWOE

Analysing and modelling the business activities
Types of business activity
Building a conceptual business activity model
Consolidating perspectives and building consensus

Identifying potential solutions
Business events
Business rules
Business process models
Exploring the gap between the current and desired situation
Identifying areas for business improvement – POP-IT
Taking a holistic approach to business improvement

Making the business case
Analysing feasibility
Contents of a business case
Options
Costs and benefits
Impacts and risks
Lifecycle for the business case