The British Academy for Training and Development offers this training program titled “Governance and Institutional Excellence in the Government Sector,” which focuses on preparing leadership and administrative talents within government entities by enabling them to apply principles of good governance and adopt modern institutional excellence methodologies. This program responds directly to the growing challenges facing public institutions amid digital transformation and rising societal expectations for efficient government performance.

Today, governance is considered a fundamental pillar for enhancing transparency and ensuring accountability, while institutional excellence provides a systematic framework for improving efficiency and achieving sustainable performance outcomes. This program aims to equip participants with a comprehensive understanding of global best practices in governance and excellence, in addition to developing their capabilities in building advanced administrative systems that contribute to achieving strategic goals effectively and efficiently. It also emphasizes strengthening the role of leadership in fostering a culture of excellence and maximizing its impact on the quality of government services.

Who Should Attend? 

• Executive leaders and department managers in government entities.

• Quality and institutional excellence officers.

• Professionals working in internal audit and control departments.

• Specialists in policy development and corporate governance.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Establish an advanced understanding of governance concepts and their applications in the government sector.

• Empower participants to design and implement effective frameworks for corporate governance.

• Enhance the skills required to apply global standards and models of institutional excellence.

• Develop participants’ abilities to conduct gap analysis and improve operational performance.

• Support the creation of an institutional environment based on transparency, accountability, and continuous improvement.

• Theoretical Foundations of Governance in the Public Sector

  • The concept of governance and its impact on enhancing government performance

  • Core principles of good governance

  • The integrative relationship between governance and institutional development

• Legislative and Regulatory Framework for Governance

  • Regulations and laws supporting governance practices

  • Roles of regulatory bodies and accountability mechanisms

  • Legal challenges related to the implementation of governance in public institutions

• Components of a Corporate Governance System

  • Effective organizational structures and their role in enhancing governance

  • Policies and procedures as supportive regulatory tools

  • Institutional assessment methodologies for measuring governance maturity

• Risk Governance and Internal Control

  • Integrating risk management within the governance system

  • Internal control tools to ensure compliance

  • Oversight performance indicators and methods for measuring their effectiveness

• Introduction to Institutional Excellence in Government Entities

  • Fundamental principles of institutional excellence

  • The difference between quality and institutional excellence

  • The role of excellence in strengthening the competitiveness of government entities

• International Excellence Models

  • The European EFQM Excellence Model

  • King Abdulaziz Quality Award criteria

  • Mechanisms for aligning international models with local contexts

• Building a Comprehensive Institutional Excellence Strategy

  • Analyzing the internal and external environment using strategic planning tools

  • Setting strategic objectives and linking them to key performance indicators (KPIs)

  • Effective integration of operational plans with excellence requirements

• Change Management and Embedding a Culture of Excellence

  • Principles of change management in the government context

  • Leadership roles in promoting a culture of excellence and innovation

  • Strategies for addressing resistance to change within the organization

• Institutional Transformation Through Governance and Sustainability

  • Governance as a tool for achieving institutional sustainability

  • Designing flexible systems that support informed decision-making

  • Balancing oversight with operational efficiency to deliver value

• Institutional Performance Measurement and Continuous Improvement

  • Institutional assessment tools and key performance indicators

  • Analyzing performance results to identify improvement areas

  • Implementing improvement plans and feedback mechanisms to ensure continuous development