The British Academy for Training and Development offers this training program in "Artificial Intelligence Skills for Office Admins" to equip administrative professionals with the necessary knowledge and tools to enhance their daily tasks through modern AI-driven solutions.

As office environments evolve rapidly, the role of administrative staff is shifting from traditional task management to more dynamic, data-informed coordination.

This course introduces participants to practical AI tools tailored for office use, aiming to streamline repetitive tasks, optimize communication, and support better planning and organization. Through focused learning sessions, participants will gain confidence in applying AI solutions that simplify workflows, enhance precision, and allow for smarter decision-making in administrative roles.

Who Should Attend?

• Administrative professionals seeking to improve efficiency using smart technologies.
• Office managers aiming to modernize internal processes.
• Executive assistants looking to upgrade their digital skill set.
• Team coordinators responsible for scheduling, documentation, and workflow organization.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Understand the core concepts of AI relevant to office and administrative settings.
• Identify and apply AI tools for communication, scheduling, and document management.
• Automate repetitive office tasks to save time and reduce errors.
• Use AI solutions to support organization, planning, and prioritization.
• Develop digital confidence in integrating AI tools into daily administrative duties.

• Foundations of Artificial Intelligence in Administration
  • Definition and real-world applications of AI in office settings.
  • Differences between automation and artificial intelligence.
  • Common myths and realities of AI in administrative roles.
• The Shifting Role of Administrative Professionals
  • Transitioning from routine tasks to strategic support.
  • Expectations of modern offices regarding technology.
  • Identifying tasks suitable for AI-driven solutions.
• AI Tools for Email Organization and Automation
  • Filtering, sorting, and flagging messages intelligently.
  • Drafting and sending smart replies using AI suggestions.
  • Integrating AI features in platforms like Outlook and Gmail.
• Streamlined Internal Communication
  • Using AI to prioritize incoming messages.
  • Scheduling email follow-ups and reminders.
  • Reducing response time with automated content suggestions.
• Optimizing Calendars with AI Assistants
  • Automatically finding meeting times based on availability.
  • Managing conflicting appointments and adjustments.
  • Coordinating with multiple calendars seamlessly.
• Task Prioritization and Time Allocation
  • Identifying high-priority tasks using AI tools.
  • Setting smart reminders for deadlines.
  • Tracking task progress with automated reporting features.
• AI-Powered Document Management
  • Naming, storing, and organizing files automatically.
  • Converting scanned documents into editable formats.
  • Quickly retrieving documents using smart search functions.
• Reducing Manual Input with AI Tools
  • Auto-filling forms and repetitive fields.
  • Extracting data from PDFs and spreadsheets.
  • Creating templates that update with dynamic content.
• Using AI Features in Cloud-Based Platforms
  • Collaborating on shared documents with AI-enhanced suggestions.
  • Syncing data across devices and users securely.
  • Real-time updates and version control using AI tools.
• Basic Security in an AI-Driven Office Environment
  • Recognizing data privacy considerations when using AI.
  • Understanding permissions and access control.
  • Choosing reliable AI-powered tools with built-in safeguards.