The British Academy for Training and Development offers this professional program in The Management of Logistics and Supply Chains, designed to equip participants with up-to-date knowledge and skills in managing the flow of goods, services, and information within and across organizations—from suppliers to end customers.

Logistics and supply chain management are key pillars for organizational success in today’s dynamic business environment, characterized by global competition and rapid technological advancement. Through this program, participants will gain an understanding of integrated systems that ensure operational efficiency, cost reduction, service quality improvement, and enhanced customer satisfaction.

The program also aims to develop participants’ capabilities in planning, analysis, and strategic decision-making in supply chain management, as well as familiarize them with current trends in digital transformation, sustainability, and risk management in global supply chains.

This comprehensive program combines strategic vision with practical knowledge of modern supply chain operations, enabling participants to lead their organizations toward operational and competitive excellence.

Who Should Attend?

• Logistics and supply chain managers in public and private organizations.

• Procurement, warehouse, transport, and distribution officers.

• Professionals in planning, production, and operations management.

• Consultants and specialists focused on developing organizational logistics systems.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Understand the fundamental concepts of logistics and supply chain management.

• Develop strategic planning capabilities for the flow of goods and services.

• Acquire skills to coordinate operations among suppliers, distributors, and customers.

• Familiarize themselves with modern technologies used in supply chain management.

• Build effective systems to achieve operational efficiency and cost reduction.

• Introduction to Logistics and Supply Chain Management

  • Concept and importance in the modern business environment.

  • Difference between logistics management and supply chain management.

  • Evolution of logistics and its role in competitiveness.

• Elements of the Logistics System

  • Components of the logistics system within an organization.

  • Linkage between logistics operations and production.

  • Importance of integrated activities to achieve efficiency.

• Strategic Planning in Logistics

  • Preparing operational and tactical logistics plans.

  • Analyzing internal and external environments.

  • Setting objectives and key performance indicators (KPIs).

• Supply Chain Analysis

  • Understanding the flow of goods and information in the supply chain.

  • Identifying strengths and weaknesses within the chain.

  • Developing strategies for improvement and integration.

• Procurement and Supplier Relationship Management

  • Principles of modern procurement management.

  • Supplier selection methods and performance evaluation.

  • Building long-term strategic partnerships.

• Sourcing and Contract Management

  • Negotiation and contract management with suppliers.

  • Risk management in purchasing activities.

  • Sustainable sourcing and corporate social responsibility.

• Inventory Management and Material Control

  • Types of inventory and objectives of maintaining stock.

  • Demand forecasting techniques and quantity management.

  • Balancing storage costs with service levels.

• Inventory Monitoring Systems

  • Stocktaking methods and warehouse management.

  • Application of FIFO, LIFO, and JIT systems.

  • Using technology to monitor inventory.

• Transportation and Distribution Management

  • Types of transportation modes and selecting the most appropriate.

  • Analyzing transportation costs and optimizing routes.

  • Managing distribution and last-mile delivery operations.

• Coordination Between Transportation and Warehousing

  • Relationship between transportation and warehouse management.

  • Achieving a balance between cost and time.

  • Integrating transportation systems with supply chain operations.

• Demand Management and Customer Service

  • Understanding demand patterns and consumption cycles.

  • Relationship between service quality and customer satisfaction.

  • Developing effective mechanisms for order management.

• Enhancing Customer Experience in the Supply Chain

  • Measuring logistics service levels.

  • Strategies for rapid response to customer demands.

  • Effective communication with customers across various channels.

• Process Integration in the Supply Chain

  • Concept of vertical and horizontal integration in supply chains.

  • Managing information flow among different parties.

  • Importance of coordination between suppliers, manufacturers, and distributors.

• Logistics Partnerships and Alliances

  • Building strategic relationships with partners.

  • Successful models of alliances in supply chains.

  • Achieving mutual benefits through logistics collaboration.

• Digital Transformation in Logistics

  • Role of digital transformation in improving logistics performance.

  • Applications of the Internet of Things (IoT) in supply chains.

  • Artificial intelligence (AI) and big data analytics.

• Supply Chain Management Systems (SCM Systems)

  • Components of electronic SCM systems.

  • Using advanced software for planning and monitoring.

  • Integrating SCM systems with ERP systems.

• Risk Management in Supply Chains

  • Types of risks in logistics activities.

  • Methods for forecasting and planning for risks.

  • Developing business continuity plans.

• Crisis and Disruption Response

  • Managing unexpected logistics crises.

  • Strategies to handle breakdowns and interruptions.

  • Building operational resilience in the supply chain.

• Sustainability and Environmental Responsibility in Logistics

  • Concept and importance of green logistics.

  • Reducing environmental impact of logistics operations.

  • Applying circular economy principles in supply chains.

• Social Responsibility in Supply Chains

  • Ethics in supply chain management.

  • Standards for transparency and accountability with suppliers.

  • Balancing profitability with social responsibility.

• Performance Metrics and Improving Logistics Efficiency

  • Identifying key performance indicators (KPIs).

  • Analyzing performance and taking corrective actions.

  • Using analytics tools to enhance operational efficiency.

• Future Trends in Supply Chain Management

  • Digitalization and transition toward smart supply chains.

  • Role of AI and machine learning in forecasting.

  • Preparing for global market changes and future challenges.