The British Academy for Training and Development offers this training program in Systems Administration, aimed at enhancing participants’ abilities to handle organizational and technical systems efficiently and effectively. Systems management is a vital function within modern organizations, forming the foundational infrastructure that organizes and coordinates the flow of information, improves operational efficiency, and accelerates decision-making at all management levels.

With rapid technological advancement and increasing reliance on digital solutions, there is an urgent need for professionals capable of understanding system dynamics, designing, operating, and evaluating system performance to achieve strategic organizational goals. Through this program, participants will engage with advanced concepts including modeling and analysis, systems quality management, continuity assurance, and risk protection.

Who Should Attend?

• IT and Digital Transformation Managers.

• Systems Administrators in public and private institutions.

• Business Analysts and Data Management Specialists.

• Project Managers working on the implementation and development of enterprise systems.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Understand the fundamental concepts of systems management and its different types.

• Develop the ability to efficiently plan and design enterprise systems.

• Apply quality and governance standards in system operation and monitoring.

• Utilize tools for system analysis and performance evaluation.

• Acquire skills in managing change related to system development.

• Concept of Systems Administration and Its Organizational Importance
  • Definition of systems administration and its key components.
  • The relationship between systems administration and organizational performance.
  • The role of systems in enhancing operational efficiency.
• Principles of Enterprise System Design
  • Identifying organizational needs and user requirements.
  • Phases of system analysis and design.
  • Quality standards for building effective systems.
• Information Systems Infrastructure
  • Hardware and software components in the work environment.
  • Network and database management.
  • Importance of system component compatibility.
• Enterprise System Resource Planning
  • Principles of effective system resource planning.
  • Managing system scalability and integration.
  • Assessing update and development requirements.
• Systems Governance
  • Concept and objectives of governance in systems administration.
  • Establishing policies and organizational procedures.
  • Key performance indicators for systems governance.
• Maintenance and Technical Support Policies
  • Developing preventive and corrective maintenance plans.
  • Managing failures and monitoring performance.
  • Organizing technical support teams and emergency response.
• Systems Security and Data Protection
  • Principles of information security and privacy protection.
  • Access management and permission control.
  • Implementing backup and disaster recovery procedures.
• Managing Technical System Risks
  • Identifying and analyzing risk sources.
  • Developing response and operational continuity plans.
  • Evaluating the effectiveness of security and technical controls.
• Systems Analysis and Performance Evaluation
  • Collecting data and analyzing system functionality.
  • Identifying strengths and weaknesses in processes.
  • Using performance indicators to measure efficiency.
• Systems Improvement and Reengineering
  • Principles of business process reengineering.
  • Designing flexible and scalable systems.
  • Applying continuous improvement in systems administration.
• Database and Information Systems Administration
  • Designing appropriate data management structures.
  • Organizing data storage and ensuring integrity.
  • Integrating data across different systems.
• Systems Integration and Platform Interoperability
  • Concept of enterprise system integration.
  • Techniques for linking systems and achieving workflow efficiency.
  • Addressing challenges in system integration.
• Systems Development Project Management
  • Project management phases in a technical environment.
  • Defining requirements and timelines.
  • Monitoring implementation and ensuring objectives are met.
• Change Management in Systems Environment
  • Importance of change management for system success.
  • Strategies for change acceptance within organizations.
  • Maintaining system stability during development phases.
• Quality Assurance in Systems Administration
  • Establishing quality standards and performance metrics.
  • Applying continuous improvement methodologies.
  • Auditing and reviewing to ensure system quality.
• Documentation and Knowledge Management in Systems
  • Importance of documentation throughout the system lifecycle.
  • Managing knowledge and information sharing.
  • Building organizational knowledge bases.
• Leveraging Modern Technology in Systems Administration
  • Artificial intelligence and predictive analytics technologies.
  • Cloud computing applications in the workplace.
  • Automation and its role in improving operational efficiency.
• Digital Transformation and Its Role in Systems Development
  • Concept of digital transformation and its impact on organizational management.
  • Phases of transitioning to digital systems.
  • Challenges and opportunities in technological transformation.
• Data Analysis to Support Management Decision-Making
  • Role of data in improving systems administration.
  • Tools for data analysis and decision-making.
  • Utilizing data to develop strategic plans.
• Strategic Planning for Systems Administration
  • Developing long-term plans for enterprise systems.
  • Linking systems management with organizational strategic goals.
  • Monitoring performance and evaluating results.
• Innovation and Future Development in Systems Administration
  • Modern trends in enterprise systems development.
  • Adopting emerging technologies to achieve sustainability.
  • Creating a work environment that supports technological innovation.
• Designing a Roadmap to Improve Enterprise Systems
  • Identifying priorities for development and improvement.
  • Formulating a comprehensive plan for system updates.
  • Establishing mechanisms for continuous monitoring and evaluation.