The British Academy for Training and Development offers this training program in Foundational Hospital Management, designed to equip administrators and healthcare professionals with essential skills for managing hospitals and establishing a strong foundation for their success. The program focuses on key administrative aspects, including hospital structure, internal workflow, human and financial resource management, and ensuring high-quality healthcare services.

The program aims to provide participants with a comprehensive understanding of how to establish a hospital from scratch or develop a nascent facility to meet international performance standards. It offers insight into organizing work across administrative and clinical departments, developing operational policies, and optimizing the use of human and material resources while maintaining high patient satisfaction and service quality.

Through this program, participants will acquire the skills to make strategic decisions, lead teams effectively, and ensure sustainable operations, enabling them to establish and manage hospitals that are efficient, innovative, and aligned with global best practices in healthcare management.

Who Should Attend?

• Hospital administrators and staff members.

• Professionals involved in planning or operational management in healthcare.

• Consultants and specialists in hospital establishment and management.

• Graduates in healthcare management or related fields seeking essential administrative skills.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Provide participants with a comprehensive understanding of hospital management principles.

• Enable participants to establish effective operational systems and procedures.

• Develop skills for managing human resources, workflow, and healthcare services.

• Enhance knowledge of regulatory standards and quality in healthcare.

• Prepare participants to lead administrative teams efficiently and sustainably.

• Introduction to Hospital Management

  • Understanding different types and functions of hospitals.

  • Responsibilities of administrators and leadership levels within the hospital.

  • Principles of governance and leadership in a hospital environment.

• Strategic Planning for Hospital Establishment

  • Assessing community needs and required healthcare services.

  • Developing the hospital’s vision, mission, and strategic goals.

  • Initial planning of resources, budget, and essential facilities.

• Organizational Structure and Internal Management

  • Designing departments and administrative lines efficiently.

  • Defining job descriptions and responsibilities for staff members.

  • Developing operational policies and procedures to ensure smooth workflow.

• Human Resource Management in Hospitals

  • Recruitment, training, and professional development of staff.

  • Performance evaluation, motivation, and productivity improvement.

  • Managing multidisciplinary teams and achieving departmental integration.

• Financial Management and Resource Allocation

  • Preparing annual budgets and monitoring effective expenditure.

  • Managing procurement, inventory, and supply chain efficiently.

  • Monitoring resource usage and analyzing cost-effectiveness.

• Healthcare Regulations and Quality Standards

  • Understanding local and international healthcare regulations.

  • Implementing quality assurance protocols and patient safety measures.

  • Risk assessment and contingency planning for operational safety.

• Workflow and Operational Management

  • Improving workflow between administrative and clinical departments.

  • Scheduling medical services and coordinating between departments.

  • Monitoring patient admission, discharge, and interdepartmental transfers.

• Health Information Systems and Technology

  • Introduction to Electronic Health Records (EHR) and Hospital Information Systems (HIS).

  • Integrating technology into operational processes for informed decision-making.

  • Managing data, generating reports, and using information to improve performance.

• Patient-Centered Service Management

  • Enhancing patient experience and satisfaction levels.

  • Handling complaints and feedback efficiently.

  • Applying ethical considerations in delivering healthcare services.

• Leadership and Sustainability in Hospitals

  • Developing leadership and administrative supervision skills.

  • Planning for hospital growth and ensuring operational sustainability.

  • Managing change, innovation, and continuous improvement in the hospital environment.