This course, offered by the British Academy for Training and Development, aims to develop the leadership and management skills of participants by qualifying them to obtain the Certified Professional Manager (CPM) certification. This certification is one of the prestigious global certifications that recognizes the ability of managers to lead and organize teams effectively, make strategic decisions, and achieve organizational goals successfully. The course covers a range of topics in business management and leadership, starting from strategic planning, performance management, to improving work processes and team interactions.

Target Audience

• Department heads and senior supervisors.
• Managers and others who need to develop or refine their managerial skills.
• Employees and business owners.
• Anyone who feels the need for this course and wishes to enhance their skills and experience.

Program Objectives

By the end of the training program, participants will be able to:

• Understand the concept of modern leadership and management and develop decision-making skills for managers.
• Acquire the skills needed to manage teams effectively and motivate them to achieve outstanding performance.
• Understand the importance of strategic planning and apply it in the workplace to ensure the achievement of organizational goals.
• Develop effective communication skills, both with employees and with clients and partners.
• Manage performance and analyze results to ensure overall team performance improvement.
• Learn tools and methods for time management and improving personal and team productivity.
• Stay updated on economic and technological changes and understand their impact on business and how to adapt to them.

Introduction to Professional Management

• The concept of professional management and its importance in organizational development.
• The core responsibilities of a professional manager and how to positively impact the organization and team.
• Essential professional manager skills: leadership, decision-making, time management, effective communication.

Strategic Planning and Goal Management

• The importance of planning for achieving long-term organizational success.
• Stages of the strategic planning process: from strategic analysis to plan implementation.
• How to define measurable and achievable goals.
• How to develop effective strategies to meet market challenges and achieve goals.

Leadership and Effective Influence

• Different leadership styles such as transformational leadership, servant leadership, and situational leadership.
• How to motivate employees to achieve exceptional performance and inspire them to achieve results.
• Managing change within the organization and adapting to ongoing challenges.
• Building strong relationships with teams and motivating them to succeed.

Team and Performance Management

• How to select employees who contribute to the overall success of the organization.
• Tools and methods for tracking and analyzing employee performance.
• How to improve teamwork and collaboration between teams.
• Techniques for resolving conflicts among individuals professionally.

Personal and Productivity Skills Development

• Learning time management techniques and improving personal productivity.
• How to become an effective communicator with various stakeholders within the organization.
• How to use emotional intelligence to manage relationships in the workplace.
• How to make thoughtful and effective decisions in daily work situations.

Leadership in the Digital Transformation Era

• Technology and digital transformation in management.
• How to foster innovation within teams and use technology to enhance operations.
• How to adapt to economic challenges and integrate digital solutions into the work environment.

Performance Evaluation and Continuous Improvement

• How to use different evaluation tools to measure employee and department performance.
• How to provide constructive feedback that contributes to performance improvement.
• Strategies for continuous organizational performance improvement, including training and continuous education.

Preparation for the Certified Professional Manager (CPM) Certification

• A comprehensive review of the standards and skills required to obtain the CPM certification.
• How to prepare for the CPM exam through case studies and reviews of leadership and management practices.