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ICAgile Certified Expert in Agile Coaching (ICE-AC) Course


Summary

The British Academy for Training and Development offers the ICAgile Certified Expert in Agile Coaching (ICE-AC) Course. The ICAgile Certified Expert In Agile Coaching Course (ICE-AC) is a far-reaching and advanced programme that develops professional coaching competencies inside the Agile context. Mastering core coaching skills stimulates your ability to lead Agile transformations and empower teams. Attendees will enhance their understanding of professional coaching, mentoring, and facilitation while getting practice of real-world Agile coaching.

Attendees of this course will explore advanced techniques in developing the Agile mindset, thereby gaining profound expertise in individual and team coaching. The course also addresses the ethics of coaching and how to effectively establish coaching agreements. A significant emphasis is placed on coaching for high performance, resolving conflicts, and creating a safe and inclusive environment for team collaboration.

This programme will look to expand coaching the enterprise, aligning Agile values with organisational culture, and addressing complex issues faced during transformation. Another area of focus will be personal development as a coach, engaging in reflection on practice, and establishing a clearly defined coaching position for the purpose of empowering themselves in their coaching development.

By the end of the course, attendees would have demonstrated competence in Agile coaching skills, team dynamics, facilitative leadership, and enterprise agility, becoming eligible for the distinguished ICAgile Certified Expert (ICE-AC).

Objectives and target group

Objective:
By the end of this course, attendees will be able:

  • To establish a strong foundation in the mindset and core competencies of Agile Coaching.

  • To offer attendees with experience in applying professional coaching, mentoring, and facilitation skills.

  • To enable Agile Coaches to guide teams and individual members towards high performance.

  • To help attendees in dealing with conflict, dysfunction, and change in organisations.

  • To prepare Coaches for leading sustainable Agile transformations at team and organisational levels.

Who Should Attend?
This course is ideal for:

  • Agile Coaches, Scrum Masters, Team Leaders.

  • Product Owners and Project Managers who wish to develop coaching abilities.

  • Organisational Change Agents and Transformation Leads.

  • Any professional with an Agile background willing to become a certified Agile Coach.

  • Anyone participating in Agile adoption and team development efforts.

How Will Attendees Benefit?
Attendees of the ICAgile Certified Agile Coach (ICP-ACC) Course will gain a wide range of practical and professional advantages:

  • Globally Recognised Certification: At the end of this course attendees will have to receive the ICP-ACC certification that adds much value to them as professionals in terms of career opportunities in Agile set.

  • Mastering Coaching Skills: Like listening, asking impactful questions, and even talking towards a promise, some of the essential skills for mastering the art of coaching individuals or an entire organisation should be developed along the learning journey.

  • Greater Confidence in Agile Facilitation: It equips an individual with the ability to facilitate Agile practices such as retrospectives, planning sessions, and team workshops to be more inclusive and collaborative.

  • Improved Mentoring Skills: Attendees will learn to mentor Agile roles, such as Scrum Masters and Product Owners, and guide their development through role clarity and support.

  • More Effective Teams: Using Tuckman's Stages of Team Development and other such tools and models where attendees could help teams achieve their maximum potential.

  • Manage Conflict: Training will produce guidelines to find and treat team dysfunctions as well as work toward psychological safety and constructive interpersonal conflict resolution.

  • Support for Organisational Change: Attendees will learn to coach at a systems level to help organisations move through complex Agile transformation efforts and maintain changes in the long run.

  • Ethical Practice Commitment: Attendees will learn to maintain coaching ethics, confidentiality, and professional integrity in their coaching practice.

  • Personal Reflection and Development: The course fosters ongoing personal development and provides coaches with reflective practices to enrich their personal and professional path.

Course Content

Agile Coaching Mindset

  • Understanding the role of an Agile Coach

  • Developing an Agile mindset and presence

  • Ethics, professionalism, and self-awareness

Coaching Skills

  • Core coaching competencies

  • Active listening and powerful questioning

  • Coaching conversation frameworks

Mentoring Agile Roles

  • Distinctions between mentoring and coaching

  • Supporting Scrum Masters, Product Owners, and Agile team members

  • Encouraging role-specific development

Facilitating Agile Practices

  • Leading Agile ceremonies effectively

  • Designing and facilitating retrospectives

  • Creating a safe space for collaboration

Coaching Teams Toward High Performance

  • Team development stages (e.g., Tuckman’s model)

  • Drexler/Sibbet Team Performance Model

  • Creating team agreements and promoting ownership

Handling Conflict and Dysfunction

  • Identifying and addressing team dysfunction

  • Building psychological safety

  • Managing resistance and interpersonal conflict

Organisational Change and Systems Coaching

  • Coaching across multiple teams

  • Understanding organisational systems and culture

  • Supporting Agile transformation and systemic change

Continuous Growth and Self-Development

  • Reflective practices

  • Ongoing professional development

  • Building a coaching portfolio

Course Date

2025-12-08

2026-03-09

2026-06-08

2026-09-07

Course Cost

Note / Price varies according to the selected city

Members NO. : 1
£4300 / Member

Members NO. : 2 - 3
£3440 / Member

Members NO. : + 3
£2666 / Member

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