The British Academy for Training and Development offers this course titled “Influencing and Personal Effectiveness for Project Professionals”, which equips participants with practical strategies to improve interpersonal influence, assertiveness, time management, and problem-solving, specifically within the context of project coordination and delivery.

Through real-world simulations and guided exercises, participants will learn to manage upward, lead without authority, and build strong relationships across departments — all while enhancing their personal productivity and communication impact.

Who Should Attend?

·       Project Coordinators and Assistants

·       Junior Project Managers

·       Team Leaders in Business Projects

·       Business Analysts and PMO Staff

·       Professionals working on cross-functional project teams

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

·       Understand the foundations of personal effectiveness in a project-based environment.

·       Develop advanced influencing skills to manage internal and external stakeholders.

·       Apply assertiveness techniques to achieve project goals without damaging relationships.

·       Manage time, tasks, and competing priorities effectively.

·       Handle conflict constructively within cross-functional project teams.

·       Build a strong personal brand and professional presence.

·       Communicate with clarity and persuasion in meetings and reports.

·       Increase emotional intelligence (EQ) to enhance collaboration and leadership impact.

The Role of Personal Effectiveness in Project Environments

o   Defining effectiveness for project professionals

o   Key habits of effective project team members

o   Managing energy and focus under pressure

o   Proactive vs. reactive behaviors in coordination

Influencing Without Authority

o   Understanding the dynamics of influence

o   The Cialdini Principles of Influence in projects

o   Techniques for upward and lateral influencing

o   Influencing across cultures and departments

Assertive Communication and Boundary Setting

o   Passive, aggressive, and assertive behaviors

o   Saying "no" professionally and managing expectations

o   Structuring requests and feedback using assertiveness models

Time and Priority Management for Coordinators

o   Identifying time wasters in project work

o   The Eisenhower Matrix and prioritization

o   Planning tools: Kanban, Gantt, and daily routines

o   Balancing admin and strategic work

Emotional Intelligence for Better Project Outcomes

o   EQ competencies for project success

o   Recognizing and managing emotions under stress

o   Building empathy with difficult stakeholders

o   Self-regulation and motivation

Stakeholder Engagement and Relationship Building

o   Stakeholder mapping and analysis

o   Strategies for engaging passive or resistant stakeholders

o   Building trust and credibility as a coordinator

o   Influencing techniques in stakeholder meetings

Problem Solving and Decision-Making

o   Root cause analysis and issue resolution frameworks

o   Decision-making under pressure

o   Tools: Fishbone Diagram, 5 Whys, SWOT

Professional Presence and Personal Branding

o   Developing a credible and confident presence

o   Aligning personal strengths with project goals

o   Communicating value to leadership

o   Building a professional reputation in the organization