The British Academy for Training and Development offers this training program titled “Document Control Procedures According to ISO” as part of its commitment to equipping professionals with practical knowledge and international standards for effective document management. The program emphasizes the importance of document control in ensuring compliance with ISO standards, enhancing organizational performance, and maintaining efficient and secure record-keeping practices.

The program covers the key ISO standards related to document management, strategies for establishing policies and procedures, and methods for tracking revisions and updates accurately. Participants will also explore practical tools and approaches for managing both paper and electronic documents, ensuring information availability when needed, and minimizing risks associated with data loss or misuse.
By the end of this program, participants will gain a clear understanding of best practices in document control, including issuing, reviewing, updating, and distributing documents in line with ISO standards, thereby improving organizational compliance and operational efficiency.

Who Should Attend?

• Quality and administrative staff across various organizations.

• Personnel responsible for archiving and maintaining records and files.

• Supervisors overseeing quality systems and operational procedures.

• Professionals seeking to develop skills in ISO-compliant document management.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Understand the concept and importance of document control according to ISO.

• Learn the requirements of international standards for document management.

• Develop skills to establish and implement effective document control procedures.

• Master techniques for reviewing and updating documents efficiently.

• Enhance organizational compliance and improve overall performance through proper document management.

• Introduction to Document Control

  • Definition and objectives of document control.

  • The role of document management in quality systems.

  • Risks associated with poor document management.

• ISO Standards for Document Control

  • Overview of relevant ISO standards.

  • Requirements for compliance in document procedures.

  • How ISO enhances document management effectiveness.

• Document Creation and Organization

  • Establishing standardized policies and procedures.

  • Organizing files and folders systematically.

  • Classification and labeling for easy access.

• Document Issuance and Distribution

  • Steps for issuing official documents.

  • Methods for distribution and tracking.

  • Maintaining backup copies and ensuring confidentiality.

• Document Review and Updating

  • Mechanisms for regular document review.

  • Recording changes and issuing updated versions.

  • Approval standards prior to distribution.

• Secure Storage of Documents

  • Techniques for physical and electronic storage.

  • Protecting documents from damage or loss.

  • Organizing archives for easy retrieval.

• Document Control and Auditing

  • Internal inspection steps for document compliance.

  • Verifying adherence to procedures and standards.

  • Preparing audit and control reports.

• Handling Obsolete or Invalid Documents

  • Procedures for canceling outdated or damaged documents.

  • Ensuring obsolete versions are not used.

  • Maintaining records of canceled documents.

• Continuous Improvement in Document Management

  • Analyzing processes and identifying weaknesses.

  • Developing procedures based on feedback.

  • Integrating best practices into the document system.

• Implementing ISO Requirements in Organizations

  • Aligning document procedures with international standards.

  • Ensuring compliance and achieving organizational quality.

  • Evaluating the impact of effective document control on overall performance.