This course provides participants with a comprehensive understanding of ISO documentation control procedures, essential for ensuring compliance with ISO standards and effective management of organizational documents. Participants will learn how to create, review, approve, control, and maintain documentation to meet regulatory requirements, enhance quality management, and support organizational efficiency. The program combines theory, practical exercises, and case studies to equip participants with the skills to manage documentation in alignment with ISO standards.

Target Group:

• Quality managers and ISO coordinators

• Documentation and records management officers

• Compliance and audit professionals

• Operations and process managers

• Team leaders responsible for document control and quality assurance

Program Objectives:

By the end of this course, participants will be able to:

• Understand the principles and requirements of ISO documentation control.

• Develop and implement effective document control procedures.

• Maintain controlled documentation in compliance with ISO standards.

• Ensure document accuracy, traceability, and accessibility.

• Support audit readiness and continuous improvement through effective documentation management.

• Integrate document control procedures into organizational quality management systems.

• Evaluate and improve existing documentation control processes.

Introduction to ISO Documentation Control

• Overview of ISO standards related to documentation

• Importance of documentation control in quality management

• Key terms and definitions

Document Creation and Approval

• Developing accurate and consistent documents

• Document review and approval processes

• Assigning responsibilities for document preparation

Document Identification and Classification

• Document numbering and naming conventions

• Classification systems for easy retrieval

• Metadata and indexing for ISO documents

Document Storage and Access Control

• Secure storage solutions for electronic and paper documents

• Managing access permissions and confidentiality

• Best practices for retrieval and sharing

Revision and Version Control

• Tracking document revisions and changes

• Ensuring current versions are accessible

• Archiving obsolete documents

Compliance and Audit Requirements

• ISO requirements for documentation control

• Preparing for internal and external audits

• Ensuring traceability and accountability

Continuous Improvement of Documentation Processes

• Evaluating document control effectiveness

• Identifying gaps and areas for improvement

• Integrating lessons learned into procedures

Practical Exercises and Case Studies

• Real-life examples of ISO documentation control challenges

• Hands-on exercises in document creation, approval, and revision