The British Academy for Training and Development offers this training program in Certified Facility Manager (CFM) to equip participants with the knowledge and skills necessary to manage facilities efficiently and professionally. The program focuses on the strategic, operational, and technical aspects of facility management, providing a comprehensive understanding of building systems, maintenance practices, sustainability, and risk management.

Participants will explore best practices in space planning, energy management, health and safety compliance, and vendor management, all of which are essential to maintaining high-performing facilities. Emphasis is placed on aligning facility management operations with organizational goals, improving operational efficiency, reducing costs, and promoting sustainable practices. By completing this program, participants will be prepared to take a leadership role in managing facilities, enhancing occupant satisfaction, and ensuring compliance with industry standards and regulations.

Who Should Attend?

• Facility managers and supervisors responsible for building operations.

• Professionals involved in maintenance, operations, or property management.

• Health, safety, and sustainability officers in organizations.

• Individuals aspiring to take leadership roles in facility management.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Develop a thorough understanding of facility management principles.

• Apply best practices in building operations, maintenance, and safety.

• Implement strategies for energy efficiency and sustainability.

• Enhance skills in vendor management and service contracts.

• Align facility management practices with organizational objectives.

• Introduction to Facility Management

  • Overview of facility management roles and responsibilities.

  • Importance of facility management for organizational success.

  • Core competencies required for facility managers.

• Facility Operations and Maintenance

  • Principles of building operations and preventive maintenance.

  • Maintenance planning and scheduling.

  • Monitoring and measuring facility performance.

• Occupational Health and Safety Management

  • Legal requirements and compliance standards.

  • Risk assessment and mitigation strategies.

  • Emergency preparedness and response planning.

• Environmental and Regulatory Compliance

  • Understanding building codes and regulations.

  • Compliance with environmental laws and sustainability standards.

  • Auditing and reporting for regulatory purposes.

• Space Planning and Utilization

  • Efficient allocation of workspace and facilities.

  • Techniques for optimizing space usage.

  • Planning for future growth and expansion.

• Asset and Equipment Management

  • Tracking and maintaining assets and equipment.

  • Lifecycle management and replacement planning.

  • Cost control and depreciation management.

• Energy Management and Sustainability

  • Principles of energy-efficient building operations.

  • Implementing sustainable facility practices.

  • Monitoring and reporting energy performance.

• Technology in Facility Management

  • Facility management software and tools.

  • Smart building technologies and IoT integration.

  • Using data for predictive maintenance and operational efficiency.

• Leadership and Team Management

  • Leading facility management teams effectively.

  • Staff training and performance evaluation.

  • Communication and collaboration skills.

• Vendor and Strategic Management

  • Selecting and managing service providers.

  • Negotiating contracts and service-level agreements.

  • Aligning facility strategies with organizational goals.