The British Academy for Training and Development offers a comprehensive Supervisory Skills Training Course, designed to offer professionals required skills to execute supervisory duties and team leadership. The aim of this Supervisory Skills Training Course is to develop the core competencies required for managing and leading teams effectively in the workplace. The course begins with a discussion on the basic principles of supervision in terms of the roles and responsibilities of a supervisor and effective communication. It then goes into leadership styles and further discusses how one styles can motivate and lead his or her team.

Problem-solving and risk-taking are also covered, with emphasis on situation analysis and practical implementations. Considerable space would be given to delegation and time management. It is fundamental that supervisors know how to delegate effectively so that they can focus on what is most important to the organisation.

Attendees will enhance their performance management skills by learning to conduct appraisals, setting expectations, and giving constructive feedback. Additionally, the training has modules on conflict resolution techniques and team-building strategies for lighting up a positive environment.

The last aspect of the course stresses coaching and mentoring within the supervisory role, aiming at helping the team grow in their career while being diligent in their work. 

Completion of this course will empower attendees with the confidence emanating from the ability to lead teams, manage operations, and make a major input to the fulfillment of the organisational objectives.

Objective:

By the end of the course, attendees will be able to:

Define the supervisor's roles and his/her related competencies for optimal performanceApply the essential supervisory functions that are key for the success of the teamUse powerful communication skills in order to maintain trust and boost cooperationImplement effective coaching/mentoring techniques to help the team progress and growApply effective time management techniques to increase the productivity of the team Who Should Attend?

This course is ideal for:

New supervisors, focusing on the basics of supervisory tasks.Team leaders want to further develop their leadership and management skills.Mid-level managers refresh or advance their communication, delegation, and performance management skills.Aspiring supervisors anticipate a very great transition into a leadership role.Project coordinators or heads of department responsible for the oversight of teams and workflow efficiency.Identified Employees for Promotion.How Will Attendees Benefit?

Attendees of the Supervisory Skills Training Course will experience numerous professional benefits, including:

Improved Leadership Skills: Feel more confident leading teams by understanding different leadership styles and how to apply them in different settings.Strong communication skills: Communicate effectively to give clear instructions, provide feedback, and create trust.Improved time and task management: Learn how delegation and time management techniques can produce less stress and greater productivity.Better problem-solving techniques: Practical skills in problem-solving and decision-making for workplace-challenging situations.Improve team supervision: Understanding how to manage group dynamics, develop trust, and enact robust team-building strategies.Conflict Resolution Skills: Learn to resolve disputes constructively with reliable conflict resolution techniques.Performance Management Skills: Provide tools on how to conduct fair evaluations, set goals, and manage team performance effectively.Coaching and Mentoring Methods: Coach and develop team members for success in the long run by motivating and developing them. 

By the end of the course, attendees will be prepared not just to carry out the role of supervisor, but rather to do this assignment with a great degree of clarity and confidence, as well as capability.

• Being a supervisor today

• Scope and nature of supervision

• The supervisor's three distinct roles

• An operational role

• A leadership role

• A communication role

• The supervisor's skills checklist

• Technical

• Human

• Conceptual

• The supervisor's competency self-assessment inventory

• The supervisor's image - 'A True Story'

• The main supervisory functions

• Planning the course of action to achieve operational goals

• Organizing the work of the team

• Identifying the work to be performed

• Delegating to empower

• Coordinating the work of the team

• Ensuring that all efforts move smoothly

• Supporting the team to increase productivity

• Building and leading a synergized team

• Ensuring that performance conforms to plans

• Establishing standards for high performance

• Implementing effective problem solving techniques

• The supervisor as a powerful communicator

• Generating enthusiasm using two-way communication

• Leveraging the power of positive attitude in your team

• Maintaining an atmosphere of trust and cooperation

• Developing the habits of an active listener

• Using body language to make a bigger impact

• Visual

• Vocal

• Building rapport with the team - 'The Mirroring Technique'

• Writing professional and accurate E-mails

• Providing proper orientation and positive discipline

• Monitoring and developing the team's performance

• Monitoring your team's progress

• Helping the team members build on their strengths

• Increasing the team's productivity

• Identifying the right time for coaching

• Identifying the right time for mentoring

• Being accessible and providing support

• Managing time effectively to increase productivity

• Keeping a to-do-list

• Prioritizing your typical day

• Breaking tasks down into steps

• Using a progress report to track schedule