The British Academy for Training and Development offers this training program in Data-Driven Performance Management, designed to equip leaders, managers, and HR professionals with the ability to make informed performance decisions through effective use of data. As organizations strive to align individual and team contributions with strategic goals, data becomes a crucial tool for driving accountability, enhancing productivity, and fostering a culture of continuous improvement.

This course empowers participants to leverage key performance indicators (KPIs), analytics platforms, and evidence-based techniques to track, analyze, and optimize performance across various departments. Through a structured framework, the course integrates modern performance management theories with practical data analysis tools, ensuring decisions are both strategic and measurable.

Who Should Attend?

• HR professionals involved in performance management systems.

• Department managers and team leaders aiming to improve team results.

• Data analysts supporting performance metrics and KPIs.

• Business strategists responsible for aligning goals and execution.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Understand the principles and benefits of data-driven performance management.

• Design and implement KPIs that align with business strategy.

• Utilize data analytics to monitor, evaluate, and enhance performance.

• Improve transparency and fairness in performance evaluation.

• Drive informed decision-making for talent development and organizational growth.

• Introduction to Performance Management

  • Evolution from traditional to modern practices.

  • Strategic role of performance management in business success.

  • Limitations of subjective evaluations and the case for data.

• Key Concepts and Terminology

  • Understanding performance standards, metrics, and objectives.

  • Differentiating between outputs, outcomes, and impacts.

  • Linking individual roles to organizational goals.

• Developing Effective KPIs

  • Characteristics of SMART and actionable KPIs.

  • Aligning KPIs with roles, teams, and company objectives.

  • Balancing leading and lagging indicators.

• Building a Data Collection Framework

  • Identifying reliable data sources.

  • Structuring data flow and ownership.

  • Ensuring data integrity, accuracy, and accessibility.

• Using Data Analytics in Performance Management

  • Basics of performance dashboards and scorecards.

  • Data visualization for clarity and impact.

  • Interpreting trends and identifying anomalies.

• Tools and Platforms

  • Overview of common tools (Excel, Power BI, Tableau, HRIS).

  • Choosing tools suitable for organizational size and scope.

  • Integrating systems for seamless performance tracking.

• Evaluating Performance with Data

  • Objective vs. subjective assessments.

  • Using data to support feedback conversations.

  • Avoiding bias and enhancing evaluation fairness.

• Continuous Improvement and Action Planning

  • Linking analytics to performance improvement plans.

  • Setting development goals based on insights.

  • Monitoring progress with real-time data.

• Building a Culture of Accountability and Insight

  • Encouraging data ownership at all levels.

  • Leadership’s role in reinforcing data use.

  • Embedding analytics in daily performance routines.

• Overcoming Resistance and Driving Adoption

  • Change management for data-driven transformation.

  • Addressing fears and misconceptions about data use.

  • Communicating success stories to build momentum.